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solution

Next-Generation
Cloud-Based
Marina Management

Welcome to the next-generation cloud-based marina management solution. A comprehensive suite of marina software solutions providing marina and hospitality properties a one-stop choice for management software service.

 

MARINAGO
Office
Solutions

Sample Integrations

Marina

Your All-in-One
Command Center

MARINAGO Office is all you need to take command and manage your marina and rental properties in a more efficient manner.

The MARINAGO platform manages all areas of rental space operations from transient, recurring and seasonal tenants to utility metering and “instant pay” invoicing.

A modern touch-screen point-of-sale (POS) is available making those retails sales a snap. Efficient sales processing is simplified with SKU bar code scanning to cloud-based receipt printing.

Integrated fuel management control allows you to take command of your fuel dock. Easily control your fuel dispensers directly through the Point-of-Sale eliminating the need for manual entry.

support

Multiple Property

Manage or operate multiple properties? Easily do so with the built in capability to manage unlimited number of properties. Switch from property to property and if desired share customers across properties. The enterprise reporting too even makes it easy to report across multiple properties.

Solution

Marina Management

The MARINAGO Office Suite offers advanced level features that streamline and simplify marina and property management. With the use of Google maps, true nightly based calendars, and AI enhanced reservations, your path to a more successful operation is within reach.

  • Comprehensive Rental Space Management
  • Standard, Linear, & Width Based Slip Support
  • Transient, Recurring, & Seasonal Occupancy
  • Invoicing & Receivables
  • "Instant Pay" Invoicing
  • Online Reservations Option
  • Google Visual Marina Map
  • Electronic E-Signture Contracts
  • Utility & Meter Billing
  • Wireless Meter Reading Option
Features

Better Management

MARINAGO Office offers both “in-house” reservations and on-line reservations. The in-house reservations are entered by staff and guided by an AI enhanced wizard process. This allows the creation of reservations extremely easy and reduces the possibility of errors.

Online reservations are available through multiple booking services. Easily book reservations through your website using the built in online reservation service or through an external marina booking service.

  • Multiple Online Reservation Options
  • Wizard Based Reservations
  • AI Enhanced Rental Space Suggestions
  • True Nightly-Based Reservations
  • Multi-Space Reservation Capability to Maximize Occupancy
  • Transient, Seasonal, & Recurring Occupancy and Reservations
  • Calendar View or Map View Selections
  • Automated e-mail notificaitons for reservation creation, activation, cancellation, and completion
  • "Make a Reservation" Button Generator for your website


Reservations Calendar

Online reservations are available with multiple options. Easily book reservations through the MARINAGO Online Reservation service or through the seamless integration with external marina booking services. These online reservations provide a “real-time” availability check with MARINAGO Office to assure a reliable booking experience.

  • Multiple Online Reservation Options
  • Built-in MARINAGO Online Reservation Service
  • Seamless Integration with External Marina Online Reservation Service
  • Customizable "Make Reservation" Button Creation for Easy Website Placement
  • Additional Alternative Reservation Link for Website Placement
  • Online Reservations Included in Customer Portal
  • Includes Reservation "cut-off" Dates to Restrict Reservations to Your Seasons
  • Automated e-mail notificaitons for reservation creation, activation, cancellation, and completion


Online Reservations


With the tight integration with Google Maps, visually managing rental spaces and reservations is a snap. Advanced filtering and color controls easily provide the ability to represent transient and non-transient reservations and occupancies.



Visual Marina Map

Rental Space Details

One of the most important aspects of marina operations is the billing and collection of fees for your services and goods. MARINAGO Office simplifies this process by automating the busy work and easily creates accurate invoices for your services.

  • Automaticaly invocie transient and non-transient tenants
  • Supports batch invoicing and automatic payments
  • Includes "Instant Pay" electronic billing via Credit Card or ACH
  • Supports fixed rates, per foot rates and per square foot rates
  • Supports minimum rates and per slip lenght rates
  • Supports variable rates depending on length of vessel
  • Supports weekday and weekend rates
  • Supports holiday, daily, weekly, monthly, quarterly, semi-annual, and annual rates


Invoicing

Forget paper invoices. New electronic invoicing is included that emails detailed invoices and provides an easy “Instant Pay” feature. Customers may securely store payment information on file or enter new payment details as desired.



Instant Pay Invoicing
Utilities and Meters

MARINAGO Office simplifies the utility management and billing process thus freeing up your time for other matters. Both transient and non-transient rate management could not be simpler.

  • Customize utilities for any type of servcie (power, water, cable, etc)
  • Fixed, per foot, or metered utility billing
  • Transient and non-transient utility billing
  • Highly customizable metered billing
  • Charge variable rates based on utility consumption
  • Charge meter reading servcie fees
  • Utility invociing includes detailed meter and rate information
  • Supports real-time mobile meter reading making dock walks much easier
  • Supports Wireless Meter reading (details below)


Metered Utility Rate Table

Forget about the days of sending out paper rental contracts. MARINAGO Office makes it easy to create and send out “e-signature” contracts that allow your customers to sign electronically. Do you use multiple contracts or contract types? No problem! The built-in contract editor allows you to create and customize as many contract templates that you desire.

  • Create and customize contract templates
  • Link contracts to specific customers and reservations
  • Delivered electronically and allows electronic signature
  • Build sophistttticated contracts with built in logic
  • Supports electronic signature for non contract documents
  • Automatic reminder notification for approaching contract expiration


Visual Marina Map

Access

Customer Portal

Empower your customers with the all new MARINAGO Customer Portal. Similar to online banking, the newly designed customer portal provides your customers with features that allow them to make payments, view all accounting transactions, manage their contact and vessel information, as well as book reservations. Simplify your work and efforts by letting your customers work for you.

  • New Customer Access Portal
  • Make Online Invoice Payments
  • View Customer Accounting Transactions
  • Manage Contact Information
  • Manage Stored Payment Information
  • Manage Online Profile
  • Manage Vessel Information
  • Upload Pictures
  • Book Online Reservations
  • Connect Online Account to Multiple Properties
POS

Point-of-Sale

Keep your ship store and fuel dock running as efficient as possible with the MARINAGO Office Point-of-Sale module. Tendering sales and fuel transactions is quite easy with the touch enabled interface. An added bonus is the ability to email or print receipts from any device and any OS with the built in support for the Star Micronics CloudPRNT “Internet” receipt printing.

  • Touchscreen User Interface
  • Highly Configurable
  • Bar Code Scanner Support
  • House Account Ticket Charges
  • Print and Email Receipts
  • Print Receipts from Any Device with Star CloudPRNT (no drivers)
  • Auto Open Cash Drawer
  • Customized Payment Methods
  • Integrated PCI / EMV Credit Card Processing
  • Integrated Fuel Management Option
  • Integrates with QuickBooks Online, Desktop and Sage Intacct

 


Point-of-Sale

Fuel Management

Award Winner

Boating Industry "Top Products" Award Winner


Solution

Fuel Management

Introducing the all-new MARINAGO Office Fuel Management solution. We have created the first and only cloud-based fuel management system designed specifically for marina fuel docks and built into a marina management solution. Leveraging our experience in legacy desktop fuel management solutions, The MARINAGO Office Fuel system was designed from the ground up with a modern cloud-based fuel management operation. This allows marina fuel docks to easily provide fueling services to their boaters with simplicity while eliminating the potential for errors.

  • Direct Fuel Dispenser Control
  • Easy To Use Touch Interface
  • Seamless Integration to Point-of-Sale
  • Replaces Counter Console
  • Supports Most Dispensers (Gilbarco, Wayne, PMC, etc.)
  • Supports Digital & Mechanical Dispensers
  • Easily Manage Fuel Prices and Fuel Tank Inventory
  • Easily Process Pre-Pay and Post-Pay Fuel Transactions
  • Supports Up To 64 Dispensers
  • Won the Boating Industry "Top Products" Award

Pay-at-Pump

The MARINAGO Fuel Pay-at-Pump has revolutionized the marine fueling process by making it easier for boaters to purchase fuel at the fuel dock. Boaters may now use their mobile phone to purchase fuel by scanning a QR code on the fuel dispenser. No more swiping credit cards in dispenser CRIND (Card Reader In Dispenser). Simply scan the QR code and follow the simple steps. Works with mechanical and digital dispensers.

  • Revolutionary Pay-at-Pump Fuel Purchase
  • Use Mobile Phone to Purchase Fuel
  • QR Code Scanning
  • Use Payment Info Stored on File or Purchase as Guest
  • No Credit Card Swipe in Pump
  • Easy To Use
  • Supports Digital & Mechanical Dispensers
  • Support iOS and Android Mobile Devices

Boat Service

Introducting the all new MARINAGO Office work order and service management module. The work order and service module efficiently manages the work flow and life cycle of boat service work orders. Includes everything from parts management to time tracking and technician portal with daily assignment delivery.

  • Estimate & Work Order Management
  • Email/Text Estimates for Approval
  • Parts Inventory Management
  • Time Tracking
  • Sophisticated Billing Structures
  • Text Assignments to Technicians
  • Upload Pictures
  • Security Roles for Variable Levels

Communication

MARINAGO Office provides a variety of tools allowing you to easily communicate with your customers. Emailing and text messaging are key components built directly in the system. There is no need for costly messaging services from 3rd party vendors. Everything you need is provided by the MARINAGO Office solution.

  • Built in Email Service
  • Built in Text Messaging Service
  • Free Form Email &Text Messaging Forms
  • Email And/Or Text Invoices
  • Send Email And/Or Text Directly from Visual Map
  • No Costly 3rd Party Messaging Service Required

 




Financials

Complete Accounting

Keeping up with your financials and accounting is a snap with the seamless QuickBooks and Sage Intacct integration. Join the majority of marina operators who already use QuickBooks and Sage Intacct to manage their accounting and financial needs. MARINAGO Office offers an incredibly detailed and comprehensive integration with QuickBooks Online, QuickBooks Desktop and Sage Intacct financials.

The newly released Sage Intacct integration makes MARINAGO Office the first and only dedicated marina management solution to be certified on the Sage Intacct platform.

Click to view in Sage Intacct Marketplace

  • NEW Sage Intacct Integration
  • Full Accounting Functionality
  • Fully Integrates with QuickBooks Online and QuickBooks Desktop (Pro, Premier, Enterprise)
  • Comprehensive 2-Way Synchronization
  • Automatic "Invisible" Synchronization
  • Automatically Sync Marina Billing Invoices, Payments, Sales Receipt, Credit Memos, and Ticket Charges
  • A/R, A/P, and Payroll Capability

 






INFO

Speaking Of...

Here are some additional details that helps highlight why the MARINAGO Office marina management solution stands out from the competition.

Solution
Accept Credit Card & ACH Payments
Enterprise Reporting Engine
Top Products Award Winner
Request Information or Demo
FAQ

Frequently Asked Questions

Absolutely! MARINAGO Office makes it extremely easy to manage multiple properties. We make it even simpler by providing the ability to share customers and vessels across properties, setup user permissions and roles restricting access to specific properties and/or features and even provide the ability to create reports that span multiple properties.

MARINAGO Office does indeed include complete accounting functionality by merging the solution with the most widely used accounting platforms, QuickBooks and Sage Intacct. With decades of experience in accounting integration, we have mastered the art and seamlessly merged the QuickBooks accounting engine and Sage Intacct platform with the MARINAGO Office marina management solution. The result is the best of marina management with the best of accounting and financials. This QuickBooks and Sage Intacct integration supports QuickBooks Online, QuickBooks Desktop editions (Pro, Premier, and Enterprise) and Sage Intacct.

Yes, MARINAGO Office manages both transient and non-transient tenants. We take it even further by distinguishing non-transient tenants as either “Recurring” or “Seasonal” guests. Recurring tenants are those that pay for the rental space on an on-going recurring basis such as monthly, quarterly, semi-annual, annual, or specific months of the year. True seasonal tenants are typically specific time-periods of the year (seasons) that frequently require full payment and/or payment plans before the tenant is checked in or before the season even begins.

The MARINAGO Office rating engine is very flexible and powerful. The rental rates may be configured in a variety of ways including:

  • Per vessel length
  • Per rental space length
  • Minimum billing length
  • Per square foot
  • Fixed amount
  • Weekday and weekend rates
  • Holiday / special event rates
  • Daily, weekly, monthly, quarterly, semi-annual, and
  • Variable rates based on vessel length (example: 1’ to 30’ use $, 31’ to 60’ use $$, 61’+ use $$$
  • Variable rates based on length of stay (example: 1 to 6 days use $$$, 7 to 20 days use $$, 21+ days use $)

Yes indeed! MARINAGO Office offers what we can “Instant Pay” invoicing and billing. This sends an email to the customer with a link to view and pay any invoice electronically. Being optimized for mobile phones, this makes it extremely easy for your customers to view and pay their invoices while on the go. Here is a short video that highlights this feature.


Yes, online reservations are available through our integration with the Snag-A-Slip online reservations platform. This integration offers a real-time availability check to the MARINAGO Office rental space inventory thus proving accurate availability and reservations.

Most definitely so. The MARINAGO Office Point-of-Sale module offers a true cash register type system for a retail environment such as your ship store. Highly customizable allowing you to define your own item screens and payment methods. Compatible with supported receipt printers, cash drawers, bar code scanners, credit card EMV readers, touch screen, and more.

Yes, house account ticket charges are extremely easy to do through the POS module. These ticket charges can be billed to the customer in a variety of ways including automatic invoicing at POS Z-Out, include any ticket charges during reservation check-out, include ticket charges during regular monthly billing process, and/or manually invoice ticket charges on demand at any given time.

Yes! Receipt printing is extremely easy with our Star CloudPRINT receipt printing functionality. The Star CloudPRINT technology allows you to define receipt printers so that receipts may be printed through the internet. This means that no printer drivers need to be installed, no printer cables from your computer or device and no Bluetooth are required. Print receipts to any supported receipt printer configured on your account. You can also send your receipts to the customers email instead of printing.

Yes, one of our key strengths. The MARINAGO Office point-of-sale can manually cash out fuel sales by simply specifying the amount of fuel dispensed. The total cost will then be calculated based on the unit price of the fuel. By far, the best approach is to use the MARINAGO Office Fuel Management Solution. This fuel management module integrates to your fuel dispensers and directly controls all fueling activity. No manual entry required with simple to use fuel authorizations and cash outs thus reducing the possibility of errors..


Contacts

Have Any Questions?

You can contact us any way that is convenient for you. You can also use a quick contact form on the right to request information or a demo..





MARINAGO Office is a product of Scribble Software Inc.

  • Scribble Software Inc.
  • 8052 Elm Dr., Unit K
  • Mechanicsville, VA 23111

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